Contact

Questions about an order, a product or a return? Send us a message with the form below or reach us directly - we aim to reply within 24 hours (Monday to Friday).

Contact details

Operated by: Oakven

Address:
1 Broughton Road
Newcastle ST5 0PQ
United Kingdom

E-mail: contact@oakven.shop
Phone: +44 7529 494326

Customer service hours (UK time)
Monday to Friday: 09:00 - 17:00
Saturday, Sunday and UK bank holidays: closed

We aim to reply to every message within 24 hours (Monday to Friday).

Looking for your parcel? Use our order tracking page. Answers to common questions are in our FAQ.