Contact information

Contact Information

Oakven is an online shop for scented candles and cosy home decor - candles, wooden candle holders, throws, cushions, shelves and vases - delivering across the United Kingdom.

Trading name: Oakven

How to reach us

Operated by: Oakven

Address:
1 Broughton Road
Newcastle ST5 0PQ
United Kingdom

E-mail: contact@oakven.shop
Phone: +44 7529 494326

Customer service hours (UK time)
Monday to Friday: 09:00 - 17:00
Saturday, Sunday and UK bank holidays: closed

We aim to reply to every message within 24 hours (Monday to Friday).

Contact form: oakven.shop/pages/contact

Order tracking: oakven.shop/apps/parcelpanel

Last updated: October 2026